Accelerate

by Nicole Forsgren, PhD, Jez Humble, Gene Kim

Accelerate

In "Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations," the authors delve into the research behind effective technology transformation. This book emphasizes the metrics and practices that distinguish high-performing IT organizations from their low-performing counterparts. By leveraging both qualitative and quantitative data from various studies, the authors provide concrete evidence that practices such as Continuous Delivery, Lean Management, and DevOps lead to improved performance, faster delivery of features, and satisfaction among both employees and customers. The book goes on to explore the crucial role of culture, technology, and leadership in establishing a high-performing organization. It also provides actionable steps for leaders and teams to implement these principles and boost their organization’s performance. As a synthesis of rigorous research and practical insights, "Accelerate" serves as an essential guide for IT professionals and executives aiming to drive change and achieve success in a rapidly evolving tech landscape.

Highlights

The Four Key Metrics of Software Delivery Performance

One of the cornerstones of 'Accelerate' is the introduction of the Four Key Metrics that define software delivery performance: Deployment Frequency, Lead Time for Changes, Mean Time to Restore (MTTR), and Change Failure Rate. These metrics provide a framework for organizations to assess their development and operational capabilities. For instance, high performers in software delivery deploy multiple times per day, have lead times of less than a day, can restore service in under an hour, and have a low change failure rate. The authors argue that by focusing on these metrics, organizations can improve their economic viability, adapt to market changes faster, and increase customer satisfaction.

The Importance of a DevOps Culture

The book emphasizes the significance of cultivating a DevOps culture within organizations, which fosters collaboration between development and operations teams. This cultural shift leads to improved communication, shared responsibilities, and ultimately higher performance and job satisfaction. With real-world case studies, the authors illustrate how organizations that embrace a DevOps mindset see reduced cycle times and enhanced quality of products. The authors argue that aligning teams towards common goals and encouraging a culture of learning and experimentation is crucial for driving organizational change and achieving excellence in technology practices.

Linking IT and Business Performance

'Accelerate' presents compelling evidence linking IT performance to broader business outcomes. The research showcased in the book conveys that high-performing IT organizations are also high-performing businesses. The authors utilize data to demonstrate how effective software delivery leads to faster development cycles, improved product quality, and ultimately, a higher market share. They stress the importance of viewing IT not just as a support function but as a key driver of business success, highlighting how technology investments should align with business strategies to deliver real value.

Who should read this?

This book is essential reading for IT leaders, DevOps practitioners, software developers, and anyone interested in enhancing their organization's performance and delivery capabilities. It provides valuable insights into the practices and cultural shifts needed to succeed in today's technology-driven world.

About the authors

Nicole Forsgren, PhD

Nicole Forsgren, PhD, is a researcher and expert in the field of DevOps, software development, and IT performance. She is known for her work on the State of DevOps Report and has contributed significantly to the understanding of how technology impacts organizational performance. Forsgren’s research is data-driven, providing organizations with tangible metrics to enhance their development practices.

Jez Humble

Jez Humble is a prominent figure in the DevOps community, co-authoring several pivotal books, including "Continuous Delivery," which has transformed how software is delivered. He is a thought leader focusing on deployment processes, and his insights have helped organizations achieve higher efficiency in software engineering. Humble advocates for practices that improve the flow of change from development to operations.

Gene Kim

Gene Kim is a researcher and author known for his influential work in IT operations and DevOps practices. He is the co-author of several best-sellers, including "The Phoenix Project" and "The DevOps Handbook." His focus on improving IT performance and fostering collaboration between teams has made him a leading voice in the industry, helping organizations implement effective IT strategies to enhance business outcomes.